1. Introduction
This Privacy Policy explains how Quentavix Input Weave Ltd collects, uses, and protects personal data submitted through our website and service request process. We are committed to handling personal information responsibly and in accordance with applicable data protection legislation, including the UK GDPR.
2. Data We Collect
When you submit a request or contact us, we collect the following information:
- Full name
- Email address
- Request type and subject
- Message content and any additional details provided
We do not collect payment data, sensitive personal data, or information from minors.
3. How We Use Your Data
Personal data submitted through our contact form is used solely to:
- Review and respond to your request
- Confirm requirements before work begins
- Communicate regarding the status and delivery of your order
- Maintain a record of the engagement for operational purposes
We do not use your data for marketing purposes without explicit consent, and we do not sell or share personal data with third parties.
4. Data Retention
We retain personal data for as long as is necessary to fulfil the service engagement and meet any applicable legal obligations. Data that is no longer required for operational or legal purposes is securely deleted.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where retention is no longer justified
- Object to processing in certain circumstances
6. Cookies
Our website does not use tracking cookies or third-party analytics tools. No personal data is collected through automated means during standard site use.
7. Data Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. Data submitted via our contact form is handled securely and accessed only by authorised personnel.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website with the date of last update noted at the top.
